Privacy Policy Overview

We are committed to safeguarding your personal information and privacy. This policy explains what data we collect, why, how it’s used, and your rights under South African law.

Information We Collect

We collect only what’s needed to deliver services, communicate, or improve your user experience.

• Contact details such as name, email, phone number, and address submitted via inquiry forms.
• Usage data including device information, browser type, and site interactions for analytics.
• Preference and communication choices provided by you.
• Log data to ensure platform security and monitor technical issues.

How We Use Your Data

Your data is used strictly to deliver, improve, and personalize our services and communications.

• Communicate with you regarding your inquiries, services, and requests.
• Provide tailored recommendations and personalized SEO solutions.
• Enhance technical performance, site security, and reliability.
• Fulfilment of legal and regulatory requirements where applicable.

Legal Basis for Processing

We process data in accordance with South African privacy and data protection law.

Processing is based on legitimate business needs, pre-contractual obligations, your active consent, or ongoing service delivery compliance.

Data Sharing

We do not sell your data. Certain third-party tools or partners help us deliver website functions when needed.

• Vetted third-party vendors who enable hosting, analytics, or technical support (bound by confidentiality agreements).
• Provision for legal compliance if demanded by authorities.
• Internal team members as required for project delivery, always with privacy safeguards.

Data Security

Appropriate safeguards, including technical and physical controls, are implemented to protect your data. Access is limited to authorized staff, and security is reviewed regularly to prevent loss, misuse, or breach.

Your Rights

You have rights to access, update, or request erasure of your personal data, subject to legal limits.

• Request access to your stored data.
• Request correction or updates to your data.
• Request deletion of your information, where applicable.
• Object or restrict processing for certain uses, as allowed by law.

Cookies & Tracking

Cookies help us measure site performance, maintain sessions, and enhance functionality. Details are found in our Cookie Policy document.

View Cookie Policy View Cookie Policy

Contact Us

To exercise your privacy rights or raise any concerns, please contact our privacy officer using the details below.

Policy Changes

We may update this policy to reflect changes in law or practice. Please review periodically for updates.